These Terms & Conditions and Cancellation & Refund Policy (“Terms”) govern all services provided by The Inner Arts Academy (“the Academy,” “we,” “us,” or “our”).

The Inner Arts Academy provides professional education, training, supervision, and related educational services in the fields of hypnotherapy, regression therapy, and transpersonal approaches.

By accessing our website, applying for, enrolling in, or participating in any training, program, supervision, event, or by purchasing any service or product, you agree to be bound by these Terms.

If you do not agree, please do not proceed with enrollment or use of our services.

For the purpose of these Terms:

• Participant refers to any individual who applies for, enrolls in, or participates in a training, program, supervision, or event.

• Services refer to any educational offerings provided by the Academy, including courses, workshops, trainings, supervision, digital content, and related materials.

• Program refers to a structured training or course delivered over a defined period.

• Commencement of service refers to the point at which access to digital materials is granted or a live session (online or in person) has taken place.

All Services provided by the Academy are educational and professional in nature.

They:

• Do not constitute medical, psychological, psychiatric, or legal treatment

• Do not replace professional healthcare, mental health treatment, or medical advice

• Are intended for personal and professional development within an educational framework

Participants are responsible for applying what they learn ethically, legally, and within the scope of their own professional competence.

• All programs are intended for adults aged 18 years or older.

• Some programs require prior qualifications, professional experience, or a formal application process.

• Admission, continuation, and certification are granted at the Academy’s discretion and are subject to meeting attendance, participation, ethical, and competency requirements.

The Academy reserves the right to decline or revoke admission where participation is deemed unsuitable for the learning environment.

• Enrollment is confirmed only upon receipt of the required deposit or full tuition payment.

• Participants are expected to attend scheduled sessions, engage respectfully, and follow professional and ethical standards.

• For online trainings, live participation and active presence may be required unless otherwise agreed.

• Certificates of participation or completion are issued only when program requirements are fulfilled.

Failure to meet participation or ethical standards may result in removal from the program without refund.

All fees are stated in euros (€) unless otherwise indicated.

6.1 Deposits

• Deposits secure a participant’s place in a program.

• Deposits are non-refundable, except where required by mandatory consumer law.

6.2 Payment Plans and Installments

Where a payment plan is offered, it constitutes a binding financial commitment to the full program fee.

• Installment plans are provided as a payment convenience only.

• Once the program has commenced, all remaining installments remain due, regardless of attendance, completion, or early withdrawal.

• Failure to complete installment payments may result in suspension of access or certification.

Payments are processed securely via third-party payment service providers, such as Stripe or equivalent platforms.

• The Academy does not store or process full credit or debit card details.

• The Academy receives limited transaction information (e.g., payment confirmation, date, amount) for administrative and accounting purposes only.

• Payment processing is subject to the terms and privacy policies of the selected payment provider.

All program content, materials, manuals, recordings, slides, and written works are the intellectual property of the Inner Arts Academy and/or its instructors.

Participants may use materials for personal learning and professional development only.

Participants may not:

• Record sessions without permission

• Share, distribute, reproduce, or publish materials

• Use materials to teach or train others

without prior written consent.

Participants agree to maintain the confidentiality of:

• Personal information shared by other participants

• Case material, experiential processes, and group discussions

Breaches of confidentiality may result in immediate removal from the program without refund.

Participants are expected to act with professionalism, integrity, and respect for others.

The Academy reserves the right to remove any participant whose conduct is disruptive, unethical, or harmful to the learning environment. Such removal does not entitle the participant to a refund.

The Academy is not liable for:

• Personal or professional decisions made by participants

• Client outcomes, loss of income, or business impact

• Emotional or psychological responses arising from personal development work

Participation is voluntary and undertaken at the participant’s own responsibility.

12.1 Right of Withdrawal (EU Consumer Law)

In accordance with EU consumer law, Participants have the right to withdraw from a distance purchase within 14 calendar days from the date of purchase, provided that the Service has not yet commenced.

If the Participant expressly requests that the Service begins within the 14-day period and accesses materials or attends any session (live or recorded), the right of withdrawal is waived, as permitted by law.

12.2 Participant Cancellation Before Program Start

• Cancellations must be submitted in writing by email.

• Enrollment deposits are non-refundable.

• Any additional payments may be refunded minus administrative costs, where applicable.

12.3 Participant Cancellation After Program Start

• No refunds are issued once a program has commenced.

• Non-attendance or early withdrawal does not cancel payment obligations under an installment plan.

12.4 Exceptional Circumstances

In cases of serious illness or exceptional life circumstances, the Academy may, at its sole discretion:

• Offer a deferral to a future cohort, or

• Provide a credit toward another program

Such arrangements are not guaranteed and do not constitute a refund entitlement.

12.5 Cancellation or Changes by the Academy

If the Academy cancels or substantially reschedules a program, Participants will be offered:

• A full refund, or

• The option to transfer to a future cohort

The Academy is not responsible for travel, accommodation, or other external costs.

Any complaints or concerns should be submitted in writing to the Academy via email.

• Complaints will be acknowledged within a reasonable timeframe.

• The Academy aims to respond substantively within 15 business days.

The Academy reserves the right to update or modify these Terms at any time. The current version will always be available on the website. Continued use of services constitutes acceptance of the updated Terms.

These Terms are governed by the laws of Spain and applicable European Union legislation, without prejudice to mandatory consumer protection rights.

For questions regarding these Terms, cancellations, or payments, please contact:

The Inner Arts Academy
Email: sanela@theinnerartsacademy.com